Alas, my office manager got a phone call this morning from a customer who chose to throw her weight around for no good reason. She was unsatisfied that she did not have her products as quickly as she had wanted, (all being delivered within our normal time frame). So I picked up the phone and left a message for her that we were firing her. Deactivating her account was a step in the right direction. I simply do not wish to do business with people who I KNOW will be nothing but difficult in the future.
While I certainly drive to increase my business, I've found that many times it is just best to stand your ground and refuse to take abuse from the people we server...at some point, revolt is in order.
So, like Eddie Willars in Atlas...we seem to struggle against the immense vastness of the darkness...the occasional opportunity to push back and strike a blow for goodness and justice with our bare hands...gives us the power to move one more mile down the track.
Be well, reach far, stand tall...While Alive...LIVE
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